Wonderfully refurbished hotel in an old meat factory. The integration of old and new is just perfect. The setting is spectacular right on the sound, very spacious rooms with gorgeous views. Staff were very friendly and helpful with Felipe being a total credit to the hotel. We had pre-booked the guided history tour of the Singular for the day of our arrival and Mica, the guide, was extremely knowledgeable. It was impressive to learn about the background of the whole area and this hotel in particular. We also went on our own to Lago Grey from there for the Glacier Navigation in Torres del Paine. The restaurant, breakfast and bar area were truly "singular" in the furnishings with lovely food and drinks. The sauna, hammam and pool also feature the great views.
Designtiger
aprile 2024
Very unique setting, all interior designs matched perfectly the character of the repurposed building. The rooms were impeccably cleaned, well insulated and all seemed to have the beautiful ocean view, including the entry level ones.
Roxana
gennaio 2024
A great and warm welcome from Angelo at the reception. It show high level of professionalism and hospitality Cocktails superb with very wide range of options and high quality Amazing window at each room that give a wide range view like a portrait — so beautiful and very comfort bedroom Meals exceptional quality and good service for dining
Francisco
dicembre 2023
Very unique use of the building combining the historical with the hotel. The open spaces were comfortable with a nice lounge and bar. Service was very good and excursions offered by the hotel were top notch with excellent guided. Highly recommended.
Rudy
ottobre 2024
Everything. Spectacular and unrivalled experience. Stunning location, exceptional design and amazing food. The staff were very professional and courteous. Would always recommend to anyone. Their packed sandwiches for long walks were amazing.
Huda
ottobre 2024
The rooms all have a fabulous view with comfortable beds and nice decor. The bathroom is spacious, has excellent water pressure, and has great bath products. The historic facilities are fantastic, and the decor throughout the hotel matches the aesthetic. The pool and spa are excellent. I wish they were a little larger. Had a good massage. Food is the real highlight, and I was happy we booked half-board. Dinner was wonderful for the quality. Back in Canada, we'd easily pay double, if not triple, for the same quality. The location makes for a great base to explore the region. It's a few minutes outside of Puerto Natales so easy to book your own tours or grab lunch or shop in town.
Cameron
dicembre 2022
Uniqueness, food, bar design, location (the rooms have massive windows on the fiord.) The staff was amazing. Memorized names, went above and beyond. They truly make the experience.
Michael
novembre 2023
There was a great selection of fruit, meat, cheese and hot food cooked on request. The staff were attentive but not claustrophobic and pleasant. The view from and the ambiance of the breakfast room were exceptional.
Melanie
dicembre 2024
This was one of the best hotels I ever visited. It has a unique enterieur with a lot of history that they perfectly preserved. The location close to the lake gives you an impressive view from the room we had and the bar and restaurant were breathtaking with a big fire in the cheminee. I haven't seen anything with such an atmosphere before
Andy
febbraio 2023
This is one of the best hotels I have stayed in. The employees are excellent, very helpful and friendly. The hotel room faces the lake with an incredible view. The hotel is situated in an old frigorific, with a lot of history behind it. The hotel plans several excursions. They are expensive but worth it.
Gilberto
novembre 2022